Kim leverages design thinking, learning, and strategic change to help LinkedIn's customers drive global change and adoption of new technologies and processes. She's spent over six years helping LinkedIn Talent Solutions build and evolve their methodology to ensure customers achieve their desired outcomes while using LinkedIn's products and services. Kim Bayma is a senior Customer Success leader at LinkedIn. She was a member of the inaugural cohort of Northwestern’s Designing for Organizational Effectiveness Certificate Program. Masha received an MS in Learning and Organizational Change and a BA American History from Northwestern University. She began her consulting career as a project manager and strategist at Lipman Hearne, a full-service marketing agency focused on the nonprofit and government sector. Clients included the Millennium Reserve, the Illinois Library Association, the Chicago Dance Festival, and Northwestern University Center for Public Safety among others. ![]() ![]() Prior to joining UChicago Medicine, Masha founded and led Social Good, a four-person consultancy focused on transformational projects for visionary nonprofits. ![]() In this role, she is responsible for improving how the healthcare system approaches large change initiatives and the employee experience. Masha Alexander is a senior consultant specializing in organizational change, culture and employee engagement at the University of Chicago Medicine.
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